Template-Type: ReDIF-Article 1.0

Author-Name: Emoke Nyeki
Author-Workplace-Name: Budapest University of Technology
Author-Email: nyeki.emoke@gtk.bme.hu
Author-Person:

Author-Name: Marta Juhasz
Author-Workplace-Name: Budapest University of Technology
Author-Email: juhasz.marta@gtk.bme.hu
Author-Person:

Title: The Impact of Trust-Building Leadership Behaviour at Selected Organisations in the Financial Sector

Abstract: The study investigates the extent to which trust is reflected in managers' behaviour
in treating employees and how this is perceived by subordinates. Our analysis was
conducted using the Pearson's chi-square test and tests determining the likelihood
ratio and linear relationship. Analysing the responses of a total of 556 employees
from four financial organisations, we examined how managers can build trust with
their employees and how, beyond the treatment by managers, the degree of change
perceived within the organisation and the attitude of trust in employees affected
employee engagement. The findings confirm that the experience of trust has
a knock-on effect on the manager: it increases the manager's internal security and
self-confidence, which serves as an additional resource to reinforce the atmosphere
of trust within the organisation.

Classification-JEL: M00, M51, M54, M55
Keywords: trust, leadership, people management, change
Pages: 140-170
Volume: 23
Issue: 3
Year: 2024
File-URL: https://en-hitelintezetiszemle.mnb.hu/letoltes/fer-23-3-st6-nyeki-juhasz.pdf
File-Format: Application/pdf
Handle: RePEc:mnb:finrev:v:23:y:2024:i:3:p:140-170